About System Administration User Options

While most user options are determined on a project-by-project basis, some options are configured on a System-wide basis. The system options include:

• User Management—Change users’ passwords, add or delete user(s) to/from all Projects, or import large number of users from a file.
• Auto Add Customers—Allow customers to be added to the system automatically, and assign these users to particular Projects.
• Configure Authentication—Select password authentication type, including FootPrints authentication, Windows NT/2000, UNIX, or LDAP.
• Customer Forgot Password—Allow customers to request a password reminder email.
• User Roles—Create and manage system default roles for Agents and customers.